Glossary
Accessories - Parts or products specifically
designed to be fitted to your vehicle. We may treat some
accessories as modifications, so please tell us about any
alterations to your vehicle.
Accidental Damage - Sudden and unexpected
accidents to insured items such as falling through the loft
(Buildings) or spilling paint on the carpet (Contents).
Approved repairer - A repairer we have approved
and authorised to repair your vehicle following a claim under your policy.
Approved windscreen supplier - A repairer we have
approved and authorised to repair or replace your windscreen as
shown on your Schedule.
Bedroom - A room built or converted for sleeping
in, even it is used for other purposes.
Bedroom rated/Blanket cover - Policies offering a
fixed overall sum insured eg £1m for buildings and
£75,000 for contents. This often offers far greater cover
than is required in order to give peace of mind against
under-insurance.
Buildings - Your home and its patios, terraces,
tennis courts, swimming pools, walls, fences, hedges, gates,
drives, footpaths, landlords fixtures and fittings, service tanks,
drains, septic tanks, pipes, cables and central-heating oil
tanks.
Business - Your employment, business, trade or
profession.
Business equipment - Computers, keyboards, visual
display units and printers, word-processing equipment, desk-top
publishing units, multi-user small business computers, tax
machines, photocopiers, typewriters, computer-aided design
equipment and telecommunication equipment worth up to £4,000
in total.
Certificate of Motor Insurance - This document
provides evidence that you have taken out the insurance you must
have by law. It identifies who can drive your vehicle and the
purposes for which your vehicle can be used.
Contents - Household goods and personal
belongings (including money up to £300), belonging to you (or
for which you are legally responsible) or to people who work for
you and live in your home.
Excess - The amount you must pay towards any
claim.
Fault Claim - A claim on your insurance where
your insurer did not recoup all of their costs associated with that
claim.
Garden - The lawn, bushes, shrubs, trees and
flower beds, contained within the premises named in the
Schedule.
High-risk items - Home entertainment equipment
and valuables.
Home - The insured property shown in the home
insurance schedule and its garages and outbuildings, as long as
they are not used for business.
Home entertainment equipment - All computer
equipment (including games and laptops), television sets, DVD and
video prayers and recorders, games consoles and I audio equipment
in your home (including aerials and satellite dishes fixed to your
home).
Market value (car) The cost of replacing your
vehicle with another of the same make and model and of a similar
age and condition at the time of the accident or loss. If you
bought your vehicle at a lower price than would normally be found
in UK trade guides, we will reduce the market value
accordingly.
Money - Cash, cheques, money orders, postal
orders, current postage stamps which are not part of a collection,
National Insurance stamps, saving stamps or certificates, Premium
Bonds,travellers
cheques, travel tickets,
luncheon vouchers, gift tokens and phone cards which belong to you
and are not used for business.
Motor Proposal Confirmation - The document
recording the statements made and information you gave or which was
given for you when you bought your policy.
No Claims Bonus - (NCB) or sometimes called No
Claim Discount (NCD) - a discount applied to your policy at renewal
for each claim-free year completed, normally up to a maximum of 5
years.
Partner - Your husband, wife, civil partner or
someone you are living with as if you are married to them.
Pedal cycle - Any pedal cycle belonging to you,
and its accessories.
Period of cover - The period you are insured for
that is shown in the home insurance schedule.
Personal possessions - Valuables, luggage,
clothing, sports equipment and any other items you normally wear,
use or carry which belong to you or for which you are legally
responsible.
Policy - The policy booklet, Schedule, Motor
Proposal Confirmation and Certificate of Motor Insurance.
Protected No Claims Bonus - You pay an extra
premium to protect your level of No Claims Bonus - this means that
you keep your (maximum) NCB level even if you have fault claims,
subject to limits (ie 2 fault claims in a 5yr consecutive period,
with a maximum of 1 fault claim in any one year).
Sanitary fittings Washbasins and pedestals,
bathroom and kitchen sinks, bidets, lavatory pans and cisterns,
shower trays, shower screens, baths and bath panels, but not
including swimming pools.
Schedule - The document which identifies the
policyholder and sets out details of the cover your policy
provides.
Sum insured - The most we will pay for any number
of is the amount shown in the home insurance schedule claims caused
by one incident.
Terms - All terms, exceptions, conditions and
limits which apply to your policy.
Trackday - When
your vehicle is driven on event a racing track, an airfield or at
an off-road event.
Trailer - Any form of trailer which has been
specially built to be towed by a vehicle.
Underwriter - The company providing the insurance
cover under the policy.
Unoccupied - Not lived in by you or any other
person with your permission.
Unprotected No Claim Bonus - This means your no
claim bonus level will drop if you have a fault claim in a period
of insurance (usually drops back by 2 yrs).
Valuables - Jewellery objects made of precious
metal, pictures and other works of art, clocks, watches
photographic equipment (including video cameras), furs, (but not
antique furniture) and stamp coin and medal
collections.
Your vehicle - Any private motor vehicle insured
under your policy and described in the Certificate of Motor
Insurance usually including its accessories and spare
parts, whether they are on or in the vehicle, or in your locked
private garage - see policy for details.
